Privacy Policy

Information We Collect

We collect information in several ways to provide and improve our services. When you visit our website, we automatically collect certain technical information about your device and browsing behavior, including your IP address, browser type, pages visited, and the time spent on each page. This information is collected through cookies and similar tracking technologies.

If you choose to create an account, contact us, or register for our activities and workshops, we collect personal information such as your name, email address, phone number, and address. We also collect information about your interests in drawing, painting, and creative pursuits to personalize your experience.

Payment information is collected when you make purchases for our courses or events. This data is processed securely by third-party payment providers and is not stored on our servers.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Your personal information helps us process your orders, send you confirmations and receipts, and deliver the courses or experiences you have purchased. We also use your data to communicate with you about updates, new offerings, and events related to plein air painting and nature sketching in the Gauja valley.

We analyze usage data to understand how visitors interact with our website, which helps us enhance user experience and optimize our content. Your information also allows us to respond to your inquiries, provide customer support, and address any concerns or complaints you may have.

With your consent, we may send you promotional emails about special offers, new courses, and events. You can opt out of these communications at any time by contacting us or using the unsubscribe option in our emails.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days of receipt.

You have the right to opt out of marketing communications and to withdraw your consent for data processing. You can also request that we limit how we use your information for certain purposes. If you believe we are processing your data unlawfully, you have the right to lodge a complaint with the relevant data protection authority.

You may also control certain data collection through your browser settings, such as disabling cookies. However, some features of our website may not function properly if you disable cookies entirely.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze how our website is used. Cookies are small files stored on your device that help us remember your preferences, recognize you on future visits, and track your activity on our site.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for longer periods). These cookies help us understand visitor behavior, improve website functionality, and personalize content based on your interests in creative activities and the Gauja valley region.

You can control cookie settings through your browser preferences. For more detailed information about cookies and your choices, please refer to our Cookie Policy. Please note that disabling certain cookies may affect your ability to use some features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption and access controls to ensure confidentiality.

While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security, but we continuously update our security practices to comply with industry standards and protect your data effectively.

If a data breach occurs that compromises your personal information, we will notify you promptly and provide information about the incident and the steps we are taking to address it.

Third-Party Services

We may share your information with third-party service providers who assist us in operating our website, processing payments, sending emails, and delivering our services. These providers are contractually obligated to use your information only for the purposes we specify and to maintain its confidentiality.

We do not sell or rent your personal information to third parties for their marketing purposes. We may disclose your information if required by law or to protect our legal rights and the safety of our users.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.